Ordered both eye brush sets and some face brushes, but a few brushes were missing when my order arrived. Emailed customer service, who quickly addressed the issue and sent out the missing brushes the next day! The quality of the brushes also seems good so far, I washed them prior to use and they all work as I expect them to. The brush shapes are nice since they're smaller than most brushes I've used, which works better for my face shape and helps me blend/place eyeshadow more accurately. Really happy with my purchase so far!